Shipping & Delivery

1. Order Processing

Orders are reviewed before they are prepared for dispatch. Processing time may vary depending on product availability, order volume, payment verification, holidays, and other operational factors.

Order processing time is separate from transit time. A shipping confirmation does not necessarily mean the package has already been delivered to the carrier.

If additional information is needed to process an order, we may contact you using the details provided at checkout.

2. Delivery Estimates

Delivery times depend on the destination, selected shipping method, carrier, and the time needed to process your order. Any delivery estimate displayed at checkout or communicated to you should be used as the primary reference for your order.

Unless a specific delivery date is confirmed, delivery dates and transit estimates should be treated as estimates rather than guaranteed arrival dates.

We will communicate any significant shipping updates when information is available to us.

3. Shipping Costs

Shipping charges, available shipping methods, and any applicable delivery fees will be shown at checkout when the necessary information is entered.

Shipping charges may vary according to the delivery destination, package details, selected service, and any promotion available at the time of purchase.

Please review the final order total before completing your purchase. Any additional charges that we are required to disclose will be handled in accordance with applicable law.

4. Order Tracking

If tracking is available for your shipping method, tracking information may be sent to the email address provided at checkout or made available through your order details.

Tracking information may take some time to appear or update after a carrier receives a package. Carrier websites are the best source for the latest available tracking scans.

If your tracking details do not update for an extended period, contact us with your order number and we will help you review the available information.

5. Shipping Address and Delivery Details

Please check that your shipping address, apartment or unit number, postal code, and contact information are correct before submitting your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Customers may be responsible for additional costs resulting from an incorrect address, failed delivery, or redelivery where permitted by applicable law and the carrier’s terms.

6. Shipping Delays

Deliveries can occasionally be delayed by factors beyond our control, including severe weather, carrier disruptions, peak-season volumes, customs inspections, public holidays, or incorrect address information.

If a delay occurs, we will provide assistance based on the information available to us. Delays do not remove any delivery or refund rights that apply under mandatory consumer-protection law.

7. Lost, Missing, or Damaged Shipments

If your order appears lost, has not arrived within the communicated delivery window, or arrives damaged, contact us with your order number and any relevant tracking information or photographs.

We will review the circumstances and, where appropriate, work with the carrier to investigate the issue.

If a package is marked as delivered but you cannot locate it, please check the delivery location and with household members or the carrier where appropriate, then contact us for help.

Nothing in this policy removes any rights you may have regarding non-delivery, damaged goods, or other issues under applicable law.

8. International Shipping, Customs, and Duties

If international shipping is offered for your destination, an order may be subject to import duties, taxes, customs fees, or clearance procedures.

Responsibility for these charges depends on the destination, shipping arrangement, checkout disclosures, and applicable law. Please review any information shown at checkout before placing an international order.

Customs processing may also affect delivery estimates.

9. Contact Clipvana

For shipping questions or assistance with an order, contact us using the details below. Please include your order number so we can identify your purchase.

Email: mhamoodsali@gmail.com
Telephone: 9027860949
Business address:
2745 Miles Ave, The Bronx, NY 10465, USA