{"id":31,"date":"2026-10-26T22:33:07","date_gmt":"2026-10-26T22:33:07","guid":{"rendered":"http:\/\/104.43.215.101\/?page_id=31"},"modified":"2026-10-26T23:43:37","modified_gmt":"2026-10-26T23:43:37","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/clipvana.shop\/index.php\/returns-and-refunds\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"\n<style>\n\/* CLIPVANA RETURNS & REFUNDS \u2014 FULL WIDTH + RESPONSIVE *\/\n.cv-returns,\n.cv-returns * {\n  box-sizing: border-box;\n}\n\n.cv-returns {\n  --cv-cream: #F7F4EF;\n  --cv-ink: #171717;\n  --cv-rose: #A47B73;\n  --cv-muted: #68635F;\n  --cv-line: #e7dfd8;\n\n  position: relative;\n  width: 100vw !important;\n  max-width: 100vw !important;\n  margin-left: calc(50% - 50vw) !important;\n  padding: 0 !important;\n  overflow: hidden;\n  overflow-wrap: anywhere;\n  background: var(--cv-cream);\n  color: var(--cv-ink);\n  font-family: inherit;\n  line-height: 1.75;\n}\n\n.cv-returns 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class=\"cv-returns__inner\">\n      <p class=\"cv-returns__eyebrow\">Clipvana \u00b7 Shopping With Confidence<\/p>\n      <h1>Returns &amp; Refunds<\/h1>\n      <p>\n        We want you to feel confident shopping with Clipvana.\n        Please review our 14-day return policy, eligibility requirements,\n        return-shipping responsibility, and refund process below.\n      <\/p>\n    <\/div>\n  <\/section>\n\n  <!-- POLICY HIGHLIGHTS -->\n  <div class=\"cv-returns__inner\">\n    <div class=\"cv-returns__highlights\">\n      <div class=\"cv-returns__highlight\">\n        <strong>14-Day Return Window<\/strong>\n        <span>Contact us within 14 days of receiving your order.<\/span>\n      <\/div>\n\n      <div class=\"cv-returns__highlight\">\n        <strong>Customer Pays Return Shipping<\/strong>\n        <span>Customers are responsible for return shipping costs, subject to applicable law.<\/span>\n      <\/div>\n\n      <div class=\"cv-returns__highlight\">\n        <strong>Refund After Inspection<\/strong>\n        <span>Eligible returns are reviewed before the refund is processed.<\/span>\n      <\/div>\n    <\/div>\n\n    <div class=\"cv-returns__layout\">\n\n      <!-- PAGE NAVIGATION -->\n      <aside class=\"cv-returns__sidebar\">\n        <h2>On This Page<\/h2>\n        <nav aria-label=\"Returns and refunds sections\">\n          <a href=\"#cv-returns-window\">Return Window<\/a>\n          <a href=\"#cv-returns-eligible\">Eligibility<\/a>\n          <a href=\"#cv-returns-shipping\">Return Shipping<\/a>\n          <a href=\"#cv-returns-start\">How to Return<\/a>\n          <a href=\"#cv-returns-refunds\">Refunds<\/a>\n          <a href=\"#cv-returns-damaged\">Damaged or Incorrect Items<\/a>\n          <a href=\"#cv-returns-exceptions\">Exceptions<\/a>\n          <a href=\"#cv-returns-contact\">Contact Us<\/a>\n        <\/nav>\n      <\/aside>\n\n      <!-- POLICY CONTENT -->\n      <main class=\"cv-returns__content\">\n\n        <p class=\"cv-returns__updated\">\n          <strong>Store:<\/strong>\n          <a href=\"https:\/\/clipvana.shop\/\">Clipvana<\/a>\n          <br>\n          <strong>Last updated:<\/strong> October 26, 2026\n        <\/p>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-window\">\n          <h2>1. Our 14-Day Return Policy<\/h2>\n          <p>\n            Eligible items may be returned by contacting Clipvana within\n            <strong>14 days of the date you receive your order<\/strong>.\n            Please contact us before sending any item back so we can\n            provide return instructions.\n          <\/p>\n          <p>\n            The return window refers to the time to notify us of your\n            intention to return an eligible item. Please follow the\n            return instructions and any deadline we provide.\n          <\/p>\n          <p>\n            This policy does not limit any mandatory cancellation,\n            return, warranty, or refund rights you may have under\n            applicable law.\n          <\/p>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-eligible\">\n          <h2>2. Return Eligibility<\/h2>\n          <p>\n            To help us assess a return, please ensure that the item:\n          <\/p>\n          <ul>\n            <li>Is accompanied by your order number or proof of purchase.<\/li>\n            <li>Is returned with its original packaging and included accessories, where reasonably possible.<\/li>\n            <li>Has not been damaged through misuse or improper handling.<\/li>\n            <li>Meets any applicable hygiene, safety, and legal requirements for returns.<\/li>\n          <\/ul>\n          <p>\n            For nail-care tools and grooming products, hygiene and\n            product-safety considerations may affect whether an opened\n            or used item can be returned. Any restriction will be\n            applied only where permitted by applicable law.\n          <\/p>\n          <p>\n            Please do not mail a return before contacting us and\n            receiving return instructions.\n          <\/p>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-shipping\">\n          <h2>3. Return Shipping Costs<\/h2>\n          <p>\n            <strong>\n              Customers are responsible for the cost of return shipping\n              for eligible change-of-mind returns.\n            <\/strong>\n          <\/p>\n          <p>\n            We recommend using a trackable shipping service and keeping\n            your shipping receipt until your return has been resolved.\n            Unless we confirm otherwise in writing, return shipping\n            costs are not reimbursed for change-of-mind returns.\n          <\/p>\n          <p>\n            Original shipping charges, where applicable, will be handled\n            according to the circumstances of the return and applicable\n            law.\n          <\/p>\n          <p>\n            If an item arrives damaged, defective, or incorrect, contact\n            us before paying to return it. We will explain the available\n            resolution and any shipping arrangements required by\n            applicable law.\n          <\/p>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-start\">\n          <h2>4. How to Request a Return<\/h2>\n          <p>Follow these steps to request a return:<\/p>\n          <ol>\n            <li>\n              <strong>Contact us within 14 days.<\/strong>\n              Email\n              <a href=\"mailto:mhamoodsali@gmail.com\">mhamoodsali@gmail.com<\/a>\n              with your order number and the reason for your return.\n            <\/li>\n            <li>\n              <strong>Wait for instructions.<\/strong>\n              We will review your request and explain the next steps\n              and return arrangements.\n            <\/li>\n            <li>\n              <strong>Package the item securely.<\/strong>\n              Include the relevant accessories and documentation where\n              applicable.\n            <\/li>\n            <li>\n              <strong>Ship the return.<\/strong>\n              Use the return instructions we provide and keep your\n              tracking details.\n            <\/li>\n            <li>\n              <strong>Allow time for inspection.<\/strong>\n              Once received, the item will be checked against the\n              applicable return requirements.\n            <\/li>\n          <\/ol>\n          <p>\n            Sending an item back without contacting us first may delay\n            the process or make it difficult to identify your order.\n          <\/p>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-refunds\">\n          <h2>5. Refunds<\/h2>\n          <p>\n            Once an eligible return has been received and assessed,\n            we will notify you of the outcome.\n          <\/p>\n          <p>\n            Approved refunds will generally be issued to the original\n            payment method where possible. The time it takes for funds\n            to appear in your account may depend on your payment\n            provider or financial institution.\n          <\/p>\n          <p>\n            Any deductions, exclusions, or treatment of original\n            shipping charges will be applied only where disclosed\n            appropriately and permitted by applicable law.\n          <\/p>\n          <p>\n            If you believe an approved refund has been delayed, contact\n            us with your order number so we can help check its status.\n          <\/p>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-damaged\">\n          <h2>6. Damaged, Defective, or Incorrect Items<\/h2>\n          <p>\n            Please inspect your order when it arrives. If you receive\n            an item that is damaged, defective, or different from what\n            you ordered, contact us as soon as reasonably possible.\n          <\/p>\n          <p>\n            Email\n            <a href=\"mailto:mhamoodsali@gmail.com\">mhamoodsali@gmail.com<\/a>\n            with your order number, a description of the issue, and\n            photographs if available.\n          <\/p>\n          <p>\n            We will review the issue and explain the appropriate\n            resolution, which may include a replacement, repair, or\n            refund where applicable. Mandatory legal rights are not\n            restricted by this policy.\n          <\/p>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-exceptions\">\n          <h2>7. Exceptions and Legal Rights<\/h2>\n          <p>\n            Certain products may be excluded from voluntary returns\n            where permitted by law. Examples may include items that\n            cannot safely be resold for hygiene reasons after being\n            unsealed, personalized products, or items damaged through\n            misuse. Any exclusion must be appropriate to the product\n            and applicable law.\n          <\/p>\n          <p>\n            Nothing in this policy excludes or reduces consumer rights\n            that cannot legally be waived, including rights relating\n            to defective or misdescribed goods.\n          <\/p>\n          <div class=\"cv-returns__notice\">\n            <p>\n              <strong>Please note:<\/strong> The 14-day policy and\n              customer-paid return shipping rule apply subject to\n              mandatory consumer law. Different rules may apply\n              depending on where the customer lives and the reason\n              for the return.\n            <\/p>\n          <\/div>\n        <\/section>\n\n        <section class=\"cv-returns__section\" id=\"cv-returns-contact\">\n          <h2>8. Contact Clipvana<\/h2>\n          <p>\n            For return requests, refund questions, or help with a\n            damaged or incorrect order, contact us using the details\n            below.\n          <\/p>\n          <p>\n            <strong>Email:<\/strong>\n            <a href=\"mailto:mhamoodsali@gmail.com\">mhamoodsali@gmail.com<\/a>\n            <br>\n            <strong>Telephone:<\/strong>\n            <a href=\"tel:9027860949\">9027860949<\/a>\n            <br>\n            <strong>Business address:<\/strong><br>\n            2745 Miles Ave, The Bronx, NY 10465, USA\n          <\/p>\n        <\/section>\n\n      <\/main>\n    <\/div>\n  <\/div>\n\n  <!-- CTA -->\n  <section class=\"cv-returns__cta\">\n    <div class=\"cv-returns__inner\">\n      <h2>Need Help With a Return?<\/h2>\n      <p>\n        Contact our team with your order number and we&#8217;ll guide you\n        through the next steps.\n      <\/p>\n      <a class=\"cv-returns__button\"\n         href=\"mailto:mhamoodsali@gmail.com?subject=Clipvana%20Return%20Request\">\n        Request a Return\n      <\/a>\n    <\/div>\n  <\/section>\n\n<\/div>\n&#8220;`********\n","protected":false},"excerpt":{"rendered":"<p>Clipvana \u00b7 Shopping With Confidence Returns &amp; Refunds We want you to feel confident shopping with Clipvana. 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